Blogs
Teaching software - one screencast at a time
http://conficio.blogspot.com
I love to help people to understand their software. Screencasts are my tool of choice. My favorite application is OpenOffice.org
Plan-B for Software Documentation
http://blog.conficio.com
We are driven to create software documentation that works for non technicals users. We call it Plan-B, because the existing documentation, also known as Plan-A, failed.
We prefer to demonstrate with screencasts and offer smart web based search technology to find the right help topic quickly.
We blog about how we apply this strategy to OpenOffice.org
